The Brush BV is a reputable brand known for its high-quality brushes for various applications. With a wide assortment of brushes available, including hobby brushes, makeup brushes, and more, The Brush BV caters to a diverse range of customers. Customers can expect top-notch service and products from The Brush BV, as the brand prides itself on its excellent inventory, packaging, and delivery. Whether you're a professional artist or simply looking for the perfect brush for your next project, The Brush BV has you covered. With a focus on customer satisfaction and quality, The Brush BV continues to be a trusted name in the industry.
Amenities and More
- Service options
- Delivery
- In-store shopping
- Accessibility
- Wheelchair-accessible entrance
- Payments
- Credit cards
- Debit cards
- NFC mobile payments
Reviews
A great way to visit for all your arts and crafts related supplies. They have an absolute ton of stuff. The people who work there are friendly and very willing to think with you about which supplies might suit your needs best.
Not recommended.
I placed an order, a few days later got email about order being shipped. I noticed in that email, that a product is missing from my order. After sending email to customer service, I was informed that one item is out of stock and they don't know when it will be available. If I wouldn't email them, they wouldn't even inform me that product is missing.
So the stock on the website isn't updated, and shop won't even bother asking customer if they are happy to receive partial order or not and they would like to cancel.
So they send out a part of my order, without informing me, and I am stuck in situation ,when I paid for the product I need, wasn't made aware that there will be indefinite wait. If I would be advised of the problem before my package was send out, I would cancel my order and place it somewhere else, as I need the item. Of course there is no answer to why I wasn't informed, so looks like it's a standard procedure to send order partially and make customers wait indefinitely for the rest.
So if you are looking to get some product urgently for a project, don't bother, order from somewhere else, because website doesn't reflect their stock and you might end up paying for order and not knowing if it will arrive whole or when it arrives.
Totally disgusted , never again . I am still waiting for something I ordered 3 months ago, they do not answer the phone , I want to cancel the order and get a refund but there is no customer service . Never ever again , this is unacceptable
A good place not only to buy but also to inspire yourself with new ideas for hobby or even a new occupation. Very lovely shop.
Good service, and high quality materials. The delivery was very fast and the products packed very well. One color was different from what I ordered, but overall very satisfied and I will continue buying here.
I ordered last year the Adventskalender huisjes, they didn't arrive in time (because of Covid). I put them away without opening the package. Today I took out them and there were only 23 houses. :( But they are so nice I try to make a 24th one.
Fantastic store.
Great knowledgable service
Love the place!
Waited for my order to be shipped for nearly 4 weeks instead of 6 days. Nothing was communicated by the shop. After contacting the customer service myself, I received a rather harsh answer: your order will be shipped when we have the items. No excuses, no offering of alternative products or refund. I totally understand that the supply chain is under pressure, but why to neglect the basic principles of decent treatment of your customer? Why sell something that you actually don't have in stock in the first place? And why to not simply notify the customer if you ran out of stock and cancel the order and return the money?
Location
Hours
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Monday
12:00 PM - 06:00 PM
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Tuesday
09:00 AM - 06:00 PM
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Wednesday
09:00 AM - 06:00 PM
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Thursday
09:00 AM - 06:00 PM
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Friday
09:00 AM - 06:00 PM
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Saturday
09:00 AM - 05:00 PM
- Sunday Close
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